Gartner lists top priorities for customer service and support leaders in 2024
A Gartner survey of 246 customer service and support leaders conducted September through October 2023 revealed service and support leaders’ ...
A Gartner survey of 246 customer service and support leaders conducted September through October 2023 revealed service and support leaders’ ...
In 2023, Gartner posited that the digital workplace is the centrepiece of the employee experience with enterprise information technology, as ...
A new Gartner survey reveals that up to 49% of supply chain organisations have formal DEI (diversity, equity, and inclusion) ...
Gartner predicts that 2024 will bring a new wave of challenges and opportunities for the future of work. The analyst ...
A new Gartner survey reveals that half of supply chain leaders (surveyed) plan to implement generative AI (GenAI) in the ...
In a recent Gartner survey, 45% of organisations experienced third-party-related business interruptions. This is despite the increased investments in third-party ...
Jeffrey Hewitt “I&O leaders have little time, skills and budget to track emerging trends and the full impact of those ...
I was reading one of Gartner’s surveys on supply chain transformations and found that 44% of them achieve half, or ...
Transformational technologies, including AI-augmented software engineering (AIASE), AI coding assistants and platform engineering, will reach mainstream adoption in 2-5 years ...
The Gartner survey of 111 procurement leaders in June 2023 estimates that only 14% of procurement leaders express confidence in ...
Gartner notes that 2023’s macro trends call out supply chains that can identify and seize new opportunities, transform how organisations ...
Information technology teams today seek cloud-centric infrastructure solutions that elegantly converge network and security capabilities, reduce legacy technology maintenance, and ...
Antifragility can transform how supply chains perform in uncertain times in support of a growth agenda. Antifragility provides the ability ...
“Technology disruptions and socioeconomic uncertainties require a willingness to act boldly and strategically enhance resilience over ad hoc responses,” said ...
Nick Jones Nick Jones, distinguished VP analyst at Gartner said, “All five of these technologies are potentially transformational and should ...
Nearly 15 million electric cars (battery electric and plug-in hybrid) are expected to be shipped worldwide in 2023. Gartner estimates ...
Gartner observes that smart mobile robot adoption in supply chains is growing rapidly and predicts these will far outpace drones ...
Gartner predicts that by 2028, 50% of large enterprises will have adopted some form of intralogistics smart robots (ISR) in ...
Roughly 7 out of 10 enterprise network service buyers indicated their budgets will remain the same or increase in 2023. ...
Gartner says smart factory operations can help supply chain leaders achieve many of their highest priorities, but the challenges are ...
Developers with no data science experience are now able to integrate Machine Learning (ML) with IoT. As the number of ...
Heard on the street. The dark web’s criminal minds see the Internet of Things as the next big hacking prize ...
A machine customer is a non-human economic actor who obtains goods and/or services in exchange for payment. Gartner says machine ...
Gartner outlines several factors that will make 2023 a true test to the resolve of governments and the automotive industry ...
Global semiconductor revenue is projected to decline by 3.6% in 2023 with the market on track to grow by 4% ...
In this rapidly evolving and competitive market where even minute delays along a supply chain workflow, compounded by warehouse management ...
Gartner predicts that 25% of people will spend at least one hour a day in the metaverse by 2026 either ...
Gartner predicts that 70% of vehicles sold will use Android Automotive operating system by 2028, up from less than 1% ...
With Edge hardware costs coming down, AI/ML becoming prevalent at the atomic level, and IoT connectivity, Hyper-automation is becoming a ...
As the IoT ecosystem continues to grow, so does the importance of securing those IoT networks. According to Gartner, spending ...
James McKew, regional director Asia-Pacific at Universal Robots offers his opinion on the evolving collaboration between robots and humans.
Given that there are so many IoT devices out there, it is unrealistic to consider the security design of every ...
This OutSystems eBook takes provides clear direction for leaving legacy system nightmares behind. It offers a practical way forward with ...
Palo Alto Networks study reveals connected heart monitors, kettles and exercise bikes are challenging security teams in Hong Kong
Check Point's Itzik Feiglevitch believes for organisations that already have pre-existing IoT elements into the operation – particularly old systems ...
Gartner expects the combination of IoT and blockchain to enable innovative devices and business models, but that will take five ...
Bad news: Gartner says 80% of supply chain blockchain initiatives will remain at a pilot stage through 2022
The connecting of assets, processes and personnel enables the capture of data and events from which a company can learn ...
As more and more road cars become connected, transferring large amount of data in real-time is going to be crucial ...
Hot tech in APAC industries in the next 5 years: use of sensors, RFID, intelligent labels, blockchain, and the use ...
Gartner has predicted the enterprise and automotive Internet of Things (IoT) market will grow to 5.8 billion endpoints in 2020, a 21% ...
In 1965 Wilf Hey was said to coin the catchphrase "garbage in, garbage out" (GIGO) to reflect the view that flawed, or ...
IoT will be essential for the development of new wireless technologies in the next five years, based on Gartner’s latest ...
“It is close to what the business outcome is going to be. It is not a backend system. It is ...
A new Gartner survey revealed that AI projects to double by 2020 fuelled by improved customer experience and task automation
A Gartner supply chain technology survey of user wants and needs found that only 19% of respondents ranked blockchain as ...
“These technologies are those that supply chain leaders simply cannot ignore,” said Christian Titze, research vice president at Gartner
Augmented analytics, continuous intelligence and explainable artificial intelligence (AI) are among the top trends in data and analytics technology that ...
A Gartner survey revealed that 37% of organizations have implemented AI in some form but skills shortage remains
As we close 2018, it would do no harm for us to have a peek at what’s coming in 2019 ...
Blockchain, artificial intelligence, empowered edge, privacy and ethics, quantum computing, immersive experiences, augmented analytics, autonomous things and digital twins drive ...
The Gartner Critical Capabilities for Data Science and Machine Learning Platforms 2018 report evaluated 16 vendors across 15 critical capabilities ...
A coherent Internet of Things strategy is key to the success of an organization's digital business transformation. Gartner Research VP ...
IoT is already growing quickly, and edge computing is rapidly becoming a major trend. But in my opinion, what will ...
Image courtesy of iStockPhoto/metamorworks Gartner defines a digital twin as a virtual counterpart of a real object, meaning it can ...
IoT is already growing quickly, and edge computing is rapidly becoming a major trend. But in my opinion, what will ...
Image from iStockPhoto/AndreyPopov authored by Earl Perkins (photo right), research vice president, Gartner There is a topic that I wanted to ...
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